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  • 1.4 Changes of a Domain: How do I modify the properties of a domain?
    Answer:   Properties of a Domain   The properties of a domain at Joker.com include these elements: Domain status - transfer protection (FAQ) Contact details (FAQ) Owner data (FAQ) Responsible name servers (FAQ) DNSSEC ...

  • 1.4 Changes of a Domain: Who is able to make changes to a domain?
    Answer:   Who is able to make changes to a domain?   The Joker.com login account which has been used to register a domain is able to modify all ...

  • 1.4 Changes of a Domain: What can not be changed?
    Answer:   Restrictions on Changes   If you register a domain, you are able to control most aspects of this domain: domain attributes (locks, privacy) whois data nameservers nameserver records (in case you ...

  • 1.4 Changes of a Domain: What can be changed?
    Answer:   Changes in a Domain   If you order (register) a domain, you are able to control all aspects of this domain: Domain status - transfer protection (FAQ) Contact details ...

  • 1.4 Changes of a Domain: Let's Encrypt Support
    Answer:   Support for automating Let's Encrypt SSL Certificates   Joker.com provides a simple tool to automate the usage of Let's Encrypt certificates. N.B.: We will support this solution also ...

  • 1.5 Change of Registrar = Transfer of a Domain: How to Transfer a domain to Joker.com?
    Answer:   Transfer Domains to Joker.com   According to ICANN regulations, the 'gaining' registrar (Joker.com) has to initiate the process of transferring domains between registrars. To start the procedure, ...

  • 1.5 Change of Registrar = Transfer of a Domain: How long does it take to transfer a domain to Joker.com?
    Answer:   Duration of a Transfer   The request to initiate the transfer is submitted instantly to the registry in the event that: Joker.com did receive a valid AUTH-ID, and ...

  • 1.5 Change of Registrar = Transfer of a Domain: I got the following error message - 'The current status didn't allow this operation (transfer)'.
    Answer:   Reasons for Transfer Failures   When you get a message like The current status of "<domain name>" didn't allow this operation (transfer), this means the attempt to ...

  • 1.5 Change of Registrar = Transfer of a Domain: How to transfer a domain from Joker.com to another registrar?
    Answer:   Transfer from Joker.com   The protection of a domain name ("domain locking") provides an additional layer of security against unauthorized domain manipulation. It also prevents fraudulent transfers. This ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain to Joker.com?
    Answer:   Transfer of UK Domains   The transfer of a .UK domain works like most other domains, but no AUTH-ID is required: please place an order for a UK ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain away from Joker.com to another registrar?
    Answer:   Transfer away a UK Domain   Transferring a .UK domain to another registrar requires only a few steps: log in to Joker.com and click on the domain name ...

  • 1.6 Change of Owner: How to Change the Owner of a Domain?
    Answer:   Change of Owner (COR)   If you register a domain with Joker.com, you are the 'owner' of this domain, meaning that this domain is added to your ...

  • 1.6 Change of Owner: What is an 'UDRP' Procedure?
    Answer:   UDRP Procedures   UDRP means Uniform Domain-Name Dispute-Resolution Policy and is a policy that is applied to all ICANN domains and is also adopted by many other ...

  • 1.7 Deletion of a Domain: How to delete a domain?
    Answer:   Deletion of a Domain   To delete a domain, please login at Joker.com  visit 'My Domains', and choose 'Delete' from the 'hamburger menu' on the right, at the ...

  • 1.8 Renewals: Simple Renewal
    Answer:   Simple Renewal   In case you have difficulties renewing a domain - e.g. because you have issues with logging in to your account, or your designated administrator ...

  • 1.8 Renewals: Why does my domain not work anymore?
    Answer:   Domain stopped working   The most common reason for this - domain has expired. According to the ERRP regulation by ICANN, as a last reminder, we have ...

  • 1.8 Renewals: What is a 'Redemption Grace Period' (RGP)?
    Answer:   The Redemption Grace Period (RGP)   Most gTLD domains - this means domains under ICANN regulation - do know a special status: Redemption Grace Period often referred ...

  • 1.15 What is...: What is 'Email Forwarding'?
    Answer:   Email Forwarding   This is a service provided by Joker.com, that allows you to create email addresses for a domain, and to forward incoming emails for those ...

  • 1.10 Email Forwarding: Who can change an Email forward?
    Answer:   Changing Email forwards   please visit Who can make changes to nameserver content?     ...

  • 1.11 URL/Web Forward and -Redirect: What is URL Forwarding (Web Forwarding)?
    Answer:   URL Forwarding   This is a service provided by Joker.com that allows directing all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to the ...

  • 1.11 URL/Web Forward and -Redirect: Who can change an URL-Forward?
    Answer:   Changing URL Forwards   please see Who can modify name server records?     ...

  • 1.12 Domain Contacts: I got a Warning: Wrong whois data or 'invalid address'
    Answer:   Whois Data Consistency   The owner of a domain (the individual who registered the domain) is responsible for keeping the data of the whois contacts valid. The ...

  • 1.12 Domain Contacts: How to create or modify a contact?
    Answer:   Add or modify Domain Contacts   Please login to Joker.com using your login name and your password. In the menu 'My Joker', choose the item 'My Contacts'. ...

  • 2.1 General information: What is the difference between a reseller and a retail customer?
    Answer:   As a reseller, you benefit from several additional options: better and competitive prices; the more revenue you generate, the higher the discount you get notification mails about ...

  • Basics: Commonalities for all requests
    Answer:   DMAPI-Server URL This is the service address which has to be used for all requests: https://dmapi.joker.com   This is how a request looks like: https://dmapi.joker.com/request/<name-of-request>?<name-of-parameter-1>=<value-of-parameter-1> &<name-of-parameter-2>=<value-of-parameter-2>&auth-sid=<your-session-id>   Header fields which are ...

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