Joker.com FAQ

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• 1.3 Domain Registration: Domain Trustee Service
  
  Answer:   Domain Trustee Service   For some domain types - usually country domains - there are regulations regarding the domicile of the domain holder. For example, the country ...
  
  
• 1.4 Changes of a Domain: How do I modify the properties of a domain?
  
  Answer:   Properties of a Domain   The properties of a domain at Joker.com include these elements: Domain status - transfer protection (FAQ) Contact details (FAQ) Owner data (FAQ) Responsible name servers (FAQ) DNSSEC ...
  
  
• 1.4 Changes of a Domain: Who is able to make changes to a domain?
  
  Answer:   Who is able to make changes to a domain?   The Joker.com login account which has been used to register a domain is able to modify all ...
  
  
• 1.4 Changes of a Domain: What can not be changed?
  
  Answer:   Restrictions on Changes   If you register a domain, you are able to control most aspects of this domain: domain attributes (locks, privacy) whois data nameservers nameserver records (in case you ...
  
  
• 1.4 Changes of a Domain: What can be changed?
  
  Answer:   Changes in a Domain   If you order (register) a domain, you are able to control all aspects of this domain: Domain status - transfer protection (FAQ) Contact details ...
  
  
• 1.4 Changes of a Domain: Let's Encrypt Support
  
  Answer:   Support for automating Let's Encrypt SSL Certificates   Joker.com provides a simple tool to automate the usage of Let's Encrypt certificates. N.B.: We will support this solution also ...
  
  
• 1.5 Change of Registrar = Transfer of a Domain: How to Transfer a domain to Joker.com?
  
  Answer:   Transfer Domains to Joker.com   According to ICANN regulations, the 'gaining' registrar (Joker.com) has to initiate the process of transferring domains between registrars. To start the procedure, ...
  
  
• 1.5 Change of Registrar = Transfer of a Domain: How long does it take to transfer a domain to Joker.com?
  
  Answer:   Duration of a Transfer   The request to initiate the transfer is submitted instantly to the registry in the event that: Joker.com did receive a valid AUTH-ID, and ...
  
  
• 1.5 Change of Registrar = Transfer of a Domain: I got the following error message - 'The current status didn't allow this operation (transfer)'.
  
  Answer:   Reasons for Transfer Failures   When you get a message like The current status of "<domain name>" didn't allow this operation (transfer), this means the attempt to ...
  
  
• 1.5 Change of Registrar = Transfer of a Domain: How to transfer a domain from Joker.com to another registrar?
  
  Answer:   Transfer from Joker.com   The protection of a domain name ("domain locking") provides an additional layer of security against unauthorized domain manipulation. It also prevents fraudulent transfers. This ...
  
  
• 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain to Joker.com?
  
  Answer:   Transfer of UK Domains   The transfer of a .UK domain works like most other domains, but no AUTH-ID is required: please place an order for a UK ...
  
  
• 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain away from Joker.com to another registrar?
  
  Answer:   Transfer away a UK Domain   Transferring a .UK domain to another registrar requires only a few steps: log in to Joker.com and click on the domain name ...
  
  
• 1.6 Change of Owner: How to Change the Owner of a Domain?
  
  Answer:   Change of Owner (COR)   If you register a domain with Joker.com, you are the 'owner' of this domain, meaning that this domain is added to your ...
  
  
• 1.6 Change of Owner: What is an 'UDRP' Procedure?
  
  Answer:   UDRP Procedures   UDRP means Uniform Domain-Name Dispute-Resolution Policy and is a policy that is applied to all ICANN domains and is also adopted by many other ...
  
  
• 1.7 Deletion of a Domain: How to delete a domain?
  
  Answer:   Deletion of a Domain   To delete a domain, please login at Joker.com  visit 'My Domains', and choose 'Delete' from the 'hamburger menu' on the right, at the ...
  
  
• 1.8 Renewals: Simple Renewal
  
  Answer:   Simple Renewal   In case you have difficulties renewing a domain - e.g. because you have issues with logging in to your account, or your designated administrator ...
  
  
• 1.8 Renewals: Why does my domain not work anymore?
  
  Answer:   Domain stopped working   The most common reason for this - domain has expired. According to the ERRP regulation by ICANN, as a last reminder, we have ...
  
  
• 1.15 What is...: What is a 'Redemption Grace Period' (RGP)?
  
  Answer:   The Redemption Grace Period (RGP)   Most gTLD domains - this means domains under ICANN regulation - do know a special status: Redemption Grace Period often referred ...
  
  
• 1.15 What is...: What is 'Email Forwarding'?
  
  Answer:   Email Forwarding   This is a service provided by Joker.com, that allows you to create email addresses for a domain, and to forward incoming emails for those ...
  
  
• 1.10 Email Forwarding: Who can change an Email forward?
  
  Answer:   Changing Email forwards   please visit Who can make changes to nameserver content?     ...
  
  
• 1.15 What is...: What is URL Forwarding (Web Forwarding)?
  
  Answer:   URL Forwarding   This is a service provided by Joker.com that allows directing all HTTP (web) requests for a domain (or subdomain) registered with Joker.com to the ...
  
  
• 1.11 URL/Web Forward and -Redirect: Who can change an URL-Forward?
  
  Answer:   Changing URL Forwards   please see Who can modify name server records?     ...
  
  
• 1.12 Domain Contacts: I got a Warning: Wrong whois data or 'invalid address'
  
  Answer:   Whois Data Consistency   The owner of a domain (the individual who registered the domain) is responsible for keeping the data of the whois contacts valid. The ...
  
  
• 1.12 Domain Contacts: How to create or modify a contact?
  
  Answer:   Add or modify Domain Contacts   Please login to Joker.com using your login name and your password. In the menu 'My Joker', choose the item 'My Contacts'. ...
  
  
• 2.1 General information: What is the difference between a reseller and a retail customer?
  
  Answer:   As a reseller, you benefit from several additional options: better and competitive prices; the more revenue you generate, the higher the discount you get notification mails about ...
  
  

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