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  • 1.9 Nameservice: What are SOA records, and what are the requirements for .DE-domains?
    Answer:   Name Server: SOA Records   SOA stands for "Start of Authority". An SOA record is the part of a DNS zone containing the email of the responsible ...

  • 1.9 Nameservice: What types of DNS records are supported by Joker.com?
    Answer:   List of DNS Records Supported by the Free Joker.com Nameservice   Overview of supported records and short explanations. Records can be entered for the respective domain using ...

  • 1.9 Nameservice: Step-By-Step: How To use DNSSEC with a Joker.com Domain and a DNS Hosting Provider
    Answer:   Step-By-Step: How To use DNSSEC with a Joker.com Domain and a DNS Hosting Provider   This is about: you want to use DNSSEC with domains from Joker.com you are using ...

  • 1.9 Nameservice: What are 'PTR' records?
    Answer: DNS PTR Records   A DNS pointer record (PTR for short) provides the domain name associated with an IP address.   A DNS PTR record is exactly the opposite ...

  • 1.9 Nameservice: What are SPF records, and how to create them?
    Answer:   How to Create SPF records   SPF means "Sender Policy Framework", and can be used to avoid forging of sender's addresses in emails. It is not a ...

  • Nameservers: query-ns-list
    Answer:   Accepts: pattern pattern to match (against host name, like "ns.dom*") full include IPs if non-zero (0 or 1)   Returns: List of registered name servers, one per line. If "full" is non-zero, ...

  • Nameservers: ns-create
    Answer:   Requires: host Full qualified host name ip IPv4 address (must not be from IANA's reserved range) ipv6 IPv6 address (short notation like fec0::17 is accepted) With this request a new nameserver ...

  • Nameservers: ns-modify
    Answer:   Requires: host full qualified host name ip IPv4 address (must not be from IANA's reserved range) ipv6 IPv6 address (short notation like 'fec0::17' is accepted) With this request you can modify ...

  • Nameservers: host-modify
    Answer:   This is an alias for ns-modify.   ...

  • Nameservers: ns-delete
    Answer:   Requires: host Full qualified host name With this request you can delete a registered nameserver.   ...

  • Nameservers: host-delete
    Answer:     This is an alias for ns-delete.   ...

  • 1.1 Basics: I do not see my domain(s) after logging in!
    Answer:   Domains missing in your Dashboard   If you are missing a domain name, this may be because of various reasons: you have ordered the domain just recently - ...

  • 1.2 Login Account: How can I use the Joker.com system?
    Answer:   The Joker.com Registrar System   You have to register yourself at Joker.com to be able to use the system and order or renew domain names.   Registration is an ...

  • 1.2 Login Account: Why did I receive an email than links to a Joker.com password?
    Answer:   Joker.com Password Handling   There are at least four possible scenarios: You did register yourself at our website Joker.com. You have forgotten your password and requested a ...

  • 1.2 Login Account: How to change the password?
    Answer:   Change of Password   Please login to Joker.com, and visit "My Joker" => "My Profile" using your current login name and password. There you will find the "Change ...

  • 1.2 Login Account: What can I do if my login does not work?
    Answer: Solve login problems   If you have forgotten your username or password, please visit "Send password" in the "Login" menu.There you can not only reset your password ...

  • 1.3 Domain Registration: I had a charge on my credit card, but I do not remember the domain.
    Answer:   Verify charges on your credit card   Please login into our Support/Contact section, using your login name and your password. Then choose the topic "Billing" and ...

  • 1.3 Domain Registration: What domains do I own? I need a list.
    Answer:   List of your Domains   Your domain name is associated with your Joker.com login account, i.e. the account you registered them with. Please login to Joker.com, and ...

  • 1.3 Domain Registration: How could I check if my order was successful?
    Answer:   Verify your Domain Order   If you want to check if your domain has been registered successfully, you may simply wait for the email notification. You can ...

  • 1.15 What is...: What is a Domain Order with 'Extended settings'?
    Answer:   Domain Order with 'Extended settings'   When you chose the option 'Extended settings' when ordering one or more domains, you will be able to provide more detailed ...

  • 1.3 Domain Registration: What are the 'contacts'?
    Answer: Contacts   Associated with each domain, there is a so-called 'Whois record'. The information within this Whois record is published publicly and has to be provided by ...

  • 1.3 Domain Registration: How to grant roles (= grant permissions to others)?
    Answer:   Roles and Permissions   You can always invite additional individuals (besides you) to administrate your domain(s). For this, you can assign so-called "roles" to other people, which ...

  • 1.3 Domain Registration: DNSSEC Support
    Answer:   What is DNSSEC   DNSSEC is the abbreviation for 'Domain Name System Security Extensions'. It is a set of extensions to the domain name system (DNS), basically ...

  • 1.3 Domain Registration: Whois Privacy Services
    Answer:   Secure your Domain Privacy   As of May 25th, 2018, most European and all generic domain types (top-level domains) have redacted the amount of Whois data that ...

  • 1.3 Domain Registration: How to enable Whois Privacy?
    Answer:   How to enable Whois Privacy Services   Whois Privacy Services are available for most generic top-level domains. The availability is always indicated in Joker.com's price list and ...

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