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  • 1.4 Changes of a Domain: Changes requiring special Procedures
    Answer:   Changes requiring special Procedures   Some changes of aspects of a domain require special procedures, which are usually following a mandatory ICANN policy. The most common changes ...

  • 1.4 Changes of a Domain: What can be changed?
    Answer:   Changes in a Domain   If you order (register) a domain, you are able to control all aspects of this domain: Domain status - transfer protection (FAQ) Contact details ...

  • 1.4 Changes of a Domain: How do I transfer a domain to my account if the domain is already at
    Answer:   Please follow this link: How to add existing domains to my portfolio?     ...

  • 1.4 Changes of a Domain: Let's Encrypt Support
    Answer:   Support for automating Let's Encrypt SSL Certificates   Joker.com provides a simple tool to automate the usage of Let's Encrypt certificates. N.B.: We will support this solution also ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer a domain to my account if the domain is already at
    Answer:   Please follow this link: How to add existing domains to my portfolio?     ...

  • 1.5 Change of Registrar = Transfer of a Domain: How to Transfer a domain to Joker.com?
    Answer:   Transfer Domains to Joker.com   According to ICANN regulations, the 'gaining' registrar (Joker.com) has to initiate the process of transferring domains between registrars. To start the procedure, ...

  • 1.5 Change of Registrar = Transfer of a Domain: How much does a transfer cost?
    Answer:   Cost of Transfers   When a domain is transferred from another registrar to Joker.com, an additional one (1) year term will be added to this domain. If ...

  • 1.5 Change of Registrar = Transfer of a Domain: How long does it take to transfer a domain to Joker.com?
    Answer:   Duration of a Transfer   The request to initiate the transfer is submitted instantly to the registry in the event that: Joker.com did receive a valid AUTH-ID, and ...

  • 1.5 Change of Registrar = Transfer of a Domain: How can I make sure that the current registrar will allow the transfer of my
    Answer:   Assisting a Transfer   Please check the documentation or FAQ of your current registrar regarding "Lock/Unlock", "Transfer", "AUTH-ID" or "domain password". Some registrars send emails to ...

  • 1.5 Change of Registrar = Transfer of a Domain: Why can't you take my current name server (DNS) entries?
    Answer:   Name Server Records from external   Unfortunately, retrieving external nameserver records is not always possible. Many nameserver providers do not allow so-called "zone transfers" from their nameservers, due ...

  • 1.5 Change of Registrar = Transfer of a Domain: I got the following error message - 'The current status didn't allow this operation (transfer)'.
    Answer:   Reasons for Transfer Failures   When you get a message like The current status of "<domain name>" didn't allow this operation (transfer), this means the attempt to ...

  • 1.5 Change of Registrar = Transfer of a Domain: How to transfer a domain from Joker.com to another registrar?
    Answer:   Transfer from Joker.com   The protection of a domain name ("domain locking") provides an additional layer of security against unauthorized domain manipulation. It also prevents fraudulent transfers. This ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain to Joker.com?
    Answer:   Transfer of UK Domains   The transfer of a .UK domain works like most other domains, but no AUTH-ID is required: please place an order for a UK ...

  • 1.5 Change of Registrar = Transfer of a Domain: How do I transfer my UK domain away from Joker.com to another registrar?
    Answer:   Transfer away a UK Domain   Transferring a .UK domain to another registrar requires only a few steps: log in to Joker.com and click on the domain name ...

  • 1.5 Change of Registrar = Transfer of a Domain: If my domain expires during a domain transfer, will the transfer still be completed?
    Answer:   Domain expires during a Transfer   If your domain transfer was initiated before the expiration date, the transfer can still be completed. Most domain registrars will let ...

  • 1.6 Change of Owner: How to Change the Owner of a Domain?
    Answer:   Change of Owner (COR)   If you register a domain with Joker.com, you are the 'owner' of this domain, meaning that this domain is added to your ...

  • 1.6 Change of Owner: What is an 'UDRP' Procedure?
    Answer:   UDRP Procedures   UDRP means Uniform Domain-Name Dispute-Resolution Policy and is a policy that is applied to all ICANN domains and is also adopted by many other ...

  • 1.6 Change of Owner: Verification of Registrant's Email Address
    Answer:   Email Address Verification   please find this topic here: What about 'Whois Accuracy'?     ...

  • 1.7 Deletion of a Domain: How to delete a domain?
    Answer:   Deletion of a Domain   To delete a domain, please login at Joker.com  visit 'My Domains', and choose 'Delete' from the 'hamburger menu' on the right, at the ...

  • 1.8 Renewals: How to renew a domain?
    Answer:   Renew a Domain   Renewing a domain means, adding years to the lifetime of a domain.   You can usually choose to add from 1 to 10 ...

  • 1.8 Renewals: When Notifications are sent
    Answer:   Notifications sent as Renewal Reminders   The domain owner (the Joker.com account which was used to register the domain) will get notifications by email     8 weeks  4 weeks 10 days  2 ...

  • 1.8 Renewals: Who is able to renew a domain?
    Answer:   Authorization to Renew a Domain   Domains can be renewed by the owner of a domain (the individual who registered the domain), using the regular renewal procedure. Before ...

  • 1.8 Renewals: Simple Renewal
    Answer:   Simple Renewal   In case you have difficulties renewing a domain - e.g. because you have issues with logging in to your account, or your designated administrator ...

  • 1.8 Renewals: My domain expired! Can I still renew it?
    Answer:   Grace Periods for Expired Domains   Most domains can still be renewed within up to 30 days (maximum) after the expiration date. As a courtesy, we keep ...

  • 1.8 Renewals: Why does my domain not work anymore?
    Answer:   Domain stopped working   The most common reason for this - domain has expired. According to the ERRP regulation by ICANN, as a last reminder, we have ...

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