1.2 Login Account

How can I use the Joker.com system?

 

The Joker.com Registrar System

 
You have to register yourself at Joker.com to be able to use the system and order or renew domain names.
 
Registration is an easy step - we only need a login name and a valid email address from you.
A password will be sent to this email address.
 
If you have forgotten your password, please use the link "send password" in the login/register menu.
A new password will be sent by email.
 

Please also consider the activation of our Two-factor-authentication, which provides a high level of security for your account.

 

 

Last update: 2022-08-26 07:59

Why did I receive an email than links to a Joker.com password?

 

Joker.com Password Handling

 

There are at least four possible scenarios:
 

Joker.com only sends references to newly generated passwords by email. These are only ever sent to a unique combination of username and email address. You will never see the password of another user!
Joker.com stores passwords exclusively in the form of so-called hashes, in a recognized cryptographic process. Therefore Joker.com can never send or display your old password.

 

Please also consider the activation of our Two-factor-authentication, which provides a high level of security for your account.

 

 

Last update: 2022-08-26 08:04

How to change the password?

 

Change of Password

 

Please login to Joker.com, and visit "My Joker" => "My Profile" using your current login name and password.

There you will find the "Change Password" dialogue.

 

In case you have lost your username or password, please visit "Recover Password" in the "Login"-menu.

 

 

Last update: 2018-11-30 16:31

How could I change my email address?

 

Change of Email address

 

If you are logged in, you can change your email address by visiting 'My Joker' => "My Profile".

There you will find the "change email" form.

 

This procedure will send a verification link to the new email address. The old address remains active until this verification link has been clicked.

 

Please also consider the activation of our Two-factor-authentication, which provides a high level of security for your account.

 

 

Last update: 2022-08-26 08:04

What can I do if my login does not work?

Solve login problems

 

If you have forgotten your username or password, please visit "Send password" in the "Login" menu.

There you can not only reset your password but also have your username sent to you.

If you have activated two-factor authentication (2FA) and you have lost access to your Authenticator app, please use your recovery code to regain access.
You received the recovery code when you activated 2FA.

To enter the recovery code, click on the "Help" icon when you log in - there you will find the link to the 2FA recovery.

If you have lost your recovery code, please contact our support. The form there allows you to upload a suitable document for proof of identity.

Please find out more about 2FA at Joker.com here: What is 'Two-factor authentication (2FA)'?

 

 

Last update: 2022-08-26 08:05