Please also consider the activation of our Two-factor-authentication, which provides a high level of security for your account.
Last update: 2022-08-26 07:59
Joker.com only sends references to newly generated passwords by email. These are only ever sent to a unique combination of username and email address. You will never see the password of another user!
Joker.com stores passwords exclusively in the form of so-called hashes, in a recognized cryptographic process. Therefore Joker.com can never send or display your old password.
Please also consider the activation of our Two-factor-authentication, which provides a high level of security for your account.
Last update: 2022-08-26 08:04
Please login to Joker.com, and visit "My Joker" => "My Profile" using your current login name and password.
There you will find the "Change Password" dialogue.
In case you have lost your username or password, please visit "Recover Password" in the "Login"-menu.
Last update: 2018-11-30 16:31
If you are logged in, you can change your email address by visiting 'My Joker' => "My Profile".
There you will find the "change email" form.
This procedure will send a verification link to the new email address. The old address remains active until this verification link has been clicked.
Please also consider the activation of our Two-factor-authentication, which provides a high level of security for your account.
Last update: 2022-08-26 08:04
If you have forgotten your username or password, please visit "Send password" in the "Login" menu.
There you can not only reset your password but also have your username sent to you.
If you have activated two-factor authentication (2FA) and you have lost access to your Authenticator app, please use your recovery code to regain access.
You received the recovery code when you activated 2FA.
To enter the recovery code, click on the "Help" icon when you log in - there you will find the link to the 2FA recovery.
If you have lost your recovery code, please contact our support. The form there allows you to upload a suitable document for proof of identity.
Please find out more about 2FA at Joker.com here: What is 'Two-factor authentication (2FA)'?
Last update: 2022-08-26 08:05