Why does my domain not work anymore?


Domain stopped working


The most common reason for this - domain has expired. According to the ERRP regulation by ICANN, as a last reminder, we have to set the domain to the status 'inactive' when it expired.

You still can renew this domain with regular renewal and regular pricing.


In case you missed all the renewal reminders we sent before expiration, please check the correctness of the email addresses of your Joker.com account, and in the domain data


Please check the domain status in 'My Domains', or by using the 'Whois Search' on Joker.com. 

In case you see the nameserver 'not-renewed.joker.com' associated with your domain name, you should renew it as soon as possible. For most domain types, Joker.com adds an additional grace period of up to 30 days to allow the renewal of the domain.

To renew a domain, please visit 'Renew a Domain' in the menu 'Domains'.

If your domain already had expired, and you have requested a renewal afterward, the domain will be restored automatically.

However, since the restore may take a few hours, you may also re-enter your name servers instantly in 'My Domains'




Tags: domain-renew, ERRP, renewal, RGP

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